"Since becoming a customer of APC (East Kent) Ltd in 2004, we have been consistently delighted with the level of service we received. The staff are always polite. Courteous and helpful, even when presented with the most challenging of requests! The drivers are well-presented, respectful to our staff and their vehicles are always clean. In the rare event of a delivery problem, we are notified by our local office at the earliest possible time and a corrective action plan is agreed upon. This process in our experience is unique to APC, and is invaluable to our business. When choosing our couriers, we look for excellent services and value for money. APC (East Kent) Ltd delivers in all of these areas.
In short, no other courier company can match the service we receive from APC (East Kent) Ltd."
- Natasha Couzins, Customer Services and Supply Chain Manager, Siegrist Orel
"I have no hesitation whatsoever complimenting you and your team on the exemplary service that you provide to EuroShowers.
As Director of EuroShowers, I am totally committed to offering my customers the highest possible standards of customer service. This promise couldn't be kept without a reliable courier. Daily collections are picked up promptly, and efficiently delivered to our customers within the agreed time-scale. Any queries are dealt with professionally and instantly by your excellent customer service team. I would have no hesitation recommending you to other organisations and would like to say thank you once again for making all our dealings with your company such a pleasure."
Simon Hart – Director, EuroShowers
"We have been using APC East Kent for about 10 years and genuinely have only good things to say about them. They are a reliable, personable and extremely trustworthy carrier. Working in the business that we do, we receive daily deliveries from various other well-known couriers and have had so many late deliveries or lost items and spent countless hours on the phone trying to get tracking information. With APC, everything can be accessed online from the moment it has been sent out; the tracking number, name of the signatory and details of the delivery. It’s very very easy. They offer a fantastic service and their prices are really competitive too. I could you not recommend them enough."
- Becky Wills, Operations Manager, Feature Designs
"APC East Kent have always provided an exceptional, friendly, professional service. Their prices are competitive and nothing is too much trouble. If you have a problem they are always there to listen.
Perhaps other services should take a leaf out of APC's book. Wouldn't use any other courier for my customers."
- Donna Delderfield, Aftermarket Manager, Cohline
"We are very pleased with the level of service APC supply Membership Plus on a daily basis.
APC are very professional in all areas and accommodate all requests required as a company in an extremely efficient manner.
Membership Plus regularly recommend APC to our trade partners and suppliers and would not hesitate to do so in the future."
- Steven Grieve, Managing Director, Membership Plus Ltd